Life Lessons

Assess Your Vulnerability Now Sharks Are Circling Several things are in motion that will make it challenging at best to provide quality service and care to your customers in the near future. Small/Regional/Mid-Sized businesses are about to be chum for the most massive, deadly business eating sharks the United States has ever encountered. They already smell your blood, have you in sight and are waiting for any opportunity to attack. The good news is you can reduce the risk of being their next victim, but lets talk about what attracts this particular breed of shark and a possible attack scenario. They tend to thrive in atmospheres of chaos, new health care regulations, entitlement mentalities, rising workers compensation rates and low organized labor membership. I cannot accurately describe the carnage your business could experience and will certainly witness in the near future.  Imagine the potential damage a simple email or phone call to a regulatory oversight ag

  Mirror mirror on my desk, help me rise above the rest.   This is not rocket science: however, an understanding of what you see in the mirror is critical: 90 percent of initial telephone inquiries perceive who you are based on the tone of your voice and facial expressions.  The initial call can be your best friend or enemy. The mirror is your secret weapon if used properly. A successful call means connections are initiated, trust incubated and next steps scheduled.  Moving the sales lead from call to tour requires a transition from salesperson to partner. Screw this up and results will crash. Master it and your bank account will love you.  Prospects want and need to like you. The more you smile the better they feel and the closer you are to making a deal. This is for all of you hard working sales folks.  Place a mirror on your desk and be amazed with the results.  Rick D. Watkins rickd.watkins@gmail.com